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When outstanding patient balances grow out of control Wholesale Trae Waynes Jersey , your practice may fee option but to place them in the hands of a collection agency. Putting debt professionals in charge is the best way to get your payment鈥?right? Not always. Physicians and practice managers often resort too quickly to the services of a collection agency and end up feeling the choice was a mistake. Learn why, and how, to avoid needing outside collection services

Collecting accurate demographic and billing information should not be limited to new patients. Update patient information and insurance information at each visit. If a staff member fails to do this, hold him accountable. You can use this chart to help your staff probe for and collect the right data when scheduling appointments Wholesale Anthony Barr Jersey , or at the beginning of each patient visit.


5. Make a follow-up strategy


Delay in follow-up will increase chances of non-payment. As soon as the patient leaves the practice, send the bill on their patient portal. Call them up and remind them through email. Keep your options open while deciding to keep billing in-house or outsourcing it to a medical billing company.


6. Outsource to the medical billing company


If you don鈥檛 have enough staff or good billing expertise; outsourcing your billing might be a more cost-effective option for you. Most billing companies deal with patient payments by answering patient billing queries, following up with your patients on pending balances and even taking them to collection agencies after your approval. At that point Wholesale Everson Griffen Jersey , you have the option to write off small balances as losses if you would rather not deal with an agency 鈥?an advisable choice in some cases.


Yet if you decide to move into debt recovery with an outside company, make sure to use a trusted, vetted agency. Ask colleagues for referrals before contracting with a debt recovery business and ensure during sign-up that they know exactly how you鈥檇 like your accounts to be handled.

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